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Troubleshooting
Can't Access My Account
Having trouble accessing your account? Try these solutions:
Password Issues
- Click "Forgot Password" on the sign-in page
- Check your email for password reset instructions
- Make sure you're using the correct email address
- Check your spam folder if you don't see the email
Email Verification
- If you just signed up, check your email for verification
- Click the verification link in the email
- If the link expired, request a new verification email
Browser Issues
- Clear your browser cache and cookies
- Try a different browser
- Disable browser extensions temporarily
- Make sure JavaScript is enabled
Still Having Issues? Contact our support team at support@hidemydata.com. We're here to help!
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