Terms of Service

Last updated: June 29, 2026

These terms summarize the current exposure report, managed removal, and custom quote service model.

1. Service scope

Hide My Data provides exposure reports, managed broker removal paths, and custom review for specific personal data removal requests. Custom quotes may cover removal, correction, suppression, deindexing, or related case work. A quote defines the scope, price, timeline expectation, required information, and success criteria for that request.

2. No pre-review guarantee

We do not guarantee removal, correction, suppression, deindexing, or any third-party action before reviewing the source and accepting paid work. Outcomes can depend on platform policies, public-record law, editorial rights, identity verification, ownership, and third-party response times.

3. Customer responsibilities

You agree to provide accurate information, submit only requests you are authorized to make, avoid fraudulent or unlawful use, and supply identity, ownership, or authorization proof when needed for a case.

4. Quotes and payment

Exposure report requests do not require payment. If you approve managed removal or a custom quote, payment is processed through Stripe. The approved scope controls the paid work. Additional targets, appeals, escalations, or changed facts may require a new quote.

5. Refunds and cancellations

Refund eligibility depends on case stage, work already performed, and the terms stated in the quote. If paid work has not started, cancellation is generally simpler. Once work begins, completed review, submission, follow-up, or documentation work may be non-refundable.

6. Service limitations

We are not responsible for third-party websites, search engines, public agencies, publishers, data brokers, or platforms. We cannot promise that removed information will never reappear or that every source will accept a request.

7. Limitation of liability

To the maximum extent permitted by law, Hide My Data is not liable for indirect, incidental, special, consequential, or punitive damages. Our aggregate liability for a paid case is limited to the amount paid for that case.

8. Contact

Questions about these terms can be sent to support@hidemydata.com.