Privacy Policy

1. Introduction

hide my data ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service to remove your personal information from data broker websites.

By using our service, you agree to the collection and use of information in accordance with this policy. We are committed to transparency and giving you control over your personal data.

2. Information We Collect

2.1 Personal Information

To provide our data removal service, we collect the following personal information:

• Name (including aliases and previous names)
• Email address
• Physical addresses (current and previous)
• Phone numbers
• Date of birth
• Social media profiles and URLs
• Payment information (processed securely through Stripe)

2.2 Automatically Collected Information

• IP address and browser information
• Device information and operating system
• Usage data and service interaction logs
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect solely for the following purposes:

• Service Delivery: To submit removal requests to data broker sites on your behalf
• Verification: To verify that removals have been completed
• Communication: To send you updates, reports, and respond to your inquiries
• Account Management: To manage your subscription and account settings
• Improvement: To improve our service and develop new features
• Legal Compliance: To comply with applicable laws and regulations

We do NOT sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Access Controls: Strict access controls and authentication requirements
• Secure Storage: Data stored in secure, SOC 2 Type II compliant data centers
• Regular Audits: Security audits and penetration testing
• Employee Training: All employees undergo privacy and security training

5. Data Retention

We retain your personal information only for as long as necessary to provide our services:

• Active Accounts: Data is retained while your account is active
• After Cancellation: We delete your profile data within 30 days of cancellation
• Inactive Accounts: Accounts inactive for 6+ months are automatically deleted
• Legal Requirements: Some data may be retained longer if required by law

You can request deletion of your data at any time by contacting us atsupport@hidemydata.com.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing of your data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at support@hidemydata.com.

7. Third-Party Services

We use the following third-party services that may process your data:

• Stripe: Payment processing (we never see your full card details)
• Clerk: Authentication and user management
• SendGrid: Email delivery for removal requests
• Upstash/Redis: Job queue management

All third-party services are bound by strict data processing agreements and privacy requirements.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) for transfers outside the EEA, to protect your data in accordance with this Privacy Policy.

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: