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Account & Billing

Changing Case Scope

If the requested work expands, the case may need a revised quote before additional paid handling starts.

What to do

  1. Send the new source, listing, or result to support.
  2. Explain whether it is related to the existing case.
  3. Wait for scope review and revised pricing if needed.
  4. Approve the added work before it starts.

Useful notes

  • Adding unrelated targets can change cost and timeline.
  • Clear target details make revised quoting faster.