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Removal Process

Custom Removal Requests

Need to review a site not in the covered broker queue? Send the listing so support can decide whether it belongs in standard coverage or a specialty path.

How to Submit a Custom Removal

  1. Navigate to the "Custom Removal" page from your dashboard or brokers page
  2. Enter the full URL where your personal information appears
  3. Add any additional notes that might help us process the request
  4. Submit the request
  5. We'll process it and update you on the status

What Makes Us Different

  • Coverage review: New broker URLs are reviewed against the supported queue and specialty handling criteria
  • Clear routing: Standard broker work stays in the product queue, while unusual cases are routed to support
  • Evidence first: Listing URLs and screenshots help the team confirm the right removal method
  • Full Support: Our team handles the entire process, even for complex sites

Tip: The more information you provide in the notes field, the faster we can process your custom removal request.

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