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Troubleshooting
Removal Request Failed
Sometimes removal requests fail. Here's what to do:
Common Reasons for Failure
- Broker site is temporarily unavailable
- Broker requires additional verification
- Broker's removal form has changed
- Broker refuses removal requests
- Technical issues with the broker's website
What We Do Automatically
- We automatically retry failed requests up to 3 times
- We notify you via email when a request fails
- We provide alternative removal methods when available
- Our support team reviews persistent failures
What You Can Do
- Check the error message in your dashboard
- Verify your profile information is complete and accurate
- Contact support if the failure persists
- Try submitting a custom removal request with additional notes
Need Help? If a removal keeps failing, contact our support team. We'll work with you to find a solution.
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