Troubleshooting
Report Not Generated
Reports may be unavailable until a paid case has enough movement, proof, or completed work to summarize.
What to do
- Check whether the case has a completed or proof-ready item.
- Look for pending customer actions.
- Contact support if proof was promised but the report is missing.
- Include the case or source name in the support request.
Useful notes
- Quote-only requests usually do not create full proof reports.
- A report should summarize real progress, not empty activity.